Tuesday, 8 May 2018

30 Days of E-Commerce Testing -Day 8-On an ecommerce platform, what monitoring and analytics would implement and why?

On an eCommerce platform, what monitoring and analytics would implement and why?
Generally speaking, there are about 6 modules in the e-commerce platform, and in each module, there are something that the company should to analyses and monitoring.
1 Operational module
1.1  Traffic analysis and monitoring:
By analyzing and monitoring the patterns and structure of the flow patterns, we know the peak of traffic which can support the arrangement of promotion activities.
1.2  Price monitoring and analysis:
It is possible to obtain industry prices through crawler technology and analyses the prices of the industry so as to achieve effective price control.
2        Sales module
2.1  Order tracking analysis:
Orders: who at what time sold what to whom at what price to where. By analyzing the data, we can get the time of the order, price range and geographical distribution of customers. It can be inferred that those products are most popular and customers in what cities have the strongest purchasing power.
3        Commodity module
3.1  Procurement monitoring and analysis:
Including supplier data analysis, procurement matching analysis, etc.
3.2  Inventory monitoring and analysis:
Data analysis of commodity inventory days, stock-to-sales ratio, etc. these data can be used to judge the value of commodities and assist in the adjustment of commodity strategies
3.3  Abnormal commodity analysis:
Including the analysis of the data such as return rate, damaged rate, abnormal goods, etc. So that the after-sales department can deal with these orders as soon as possible to improve the service level.
Those are what I can think about at the moment, Thanks.

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